Special Order Items

BAR COMPANY SALES & RENTALS

   


            FAQ's

  1. What is a "Special Order Item"?
  2. How do I know if Bar Company Sales & Rentals is able to get the item I need?
  3. How do I order a Special Order Item?
  4. Is there a deposit required for Special Order Items?
  5. How long will it take to receive my Special Order Item?
  6. Am I able to Return and/or receive a Refund for my Special Order Item?

What is a "Special Order Item"?

A Special Order Item is any item, of any price range that is ordered specifically for you.  This item my be shipped to us for you to will call, or may be shipped directly to you. 

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How do I know if Bar Company Sales & Rentals is able to get the item I need?

Bar Company Sales & Rentals has access to thousands of manufactures and venders of restaurant supplies, equipment, and parts.  All you need to do is tell us what you're looking for, including any product information you may have, and we will do our best to find exactly what you need (or just need to replace)  

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How do I order a Special Order Item?

Once we have found the item that you're looking for, we will create an invoice for that specific item.  We will order your item as soon as you have  signed off on the invoice, authorizing us to order, and a deposit has been received.

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Is there a deposit required for Special Order Items?

A 50% minimum Deposit, of the TOTAL INVOICE, is required before a Special Order Item can be ordered.

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How long will it take to receive my special order item?

The only way to get an approximate wait time for the special order item would be to talk with an employee. We will do our best to keep the actual delivery date as close to the estimate date as possible. 

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Am I able to Return and/or receive a Refund for my Special Order Item?

No.  All sales are FINAL for Special Order Items and In-Stock Items.  We are sorry but we are unable to offer exchanges, credits, or refunds.

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Revised: 05/03/11.